Terms.

01About this website

The website provides general information about Vertical and our infrastructure. It does not create a customer relationship or an obligation to provide capacity, pricing, or services.

Purchasing or using infrastructure services requires a separate agreement. That agreement governs the services, including payment, service levels, support, data processing, and the parties’ responsibilities.

02Using the website

You may use the website for lawful business and informational purposes. You must not:

• Attempt to gain unauthorised access to systems, accounts, or information.
• Introduce malicious code, interfere with availability, or place an unreasonable load on the website.
• Misrepresent your identity, infringe another person’s rights, or use the website to facilitate unlawful activity.
• Remove ownership notices or imply that Vertical endorses you without permission.

Suspected vulnerabilities should be reported through the process on our Security page.

03Content and intellectual property

The website’s text, design, graphics, and other materials belong to Vertical or their respective owners and are protected by applicable intellectual property laws. You may view and share links to public pages and retain copies for internal reference, preserving ownership notices.

Other reproduction, commercial distribution, or use of Vertical’s branding requires permission unless allowed by law. Third-party names and marks remain the property of their owners.

04Plans, availability, and accuracy

We may change website content at any time. Descriptions of planned facilities, future capacity, hardware, and delivery timelines are subject to change. Illustrations and concept images may not depict an operating facility.

Website information is not a binding quote, a guarantee of availability or performance, or an offer to buy or sell securities. Confirm any material specification or commitment in your written agreement with Vertical.

05Third-party resources and privacy

Links to third-party websites are provided for convenience. Those websites have their own terms and privacy practices, and we do not control their content or operation.

Our Privacy Policy explains how personal information associated with this website and business enquiries is handled.

06Disclaimers and limitations

To the extent permitted by applicable law, the website and its content are provided “as is” and “as available”, without warranties of accuracy, uninterrupted availability, fitness for a particular purpose, or non-infringement.

To the extent permitted by applicable law, Vertical is not liable for indirect or consequential losses, lost profits, or lost data arising from use of or inability to use this website. Nothing in these terms excludes liability or rights that cannot lawfully be excluded or limited.

These website terms do not change warranties, remedies, or liability provisions in a separate signed customer agreement.

07Changes to these terms

We may revise these terms by posting an updated version and changing the date above. The revised terms apply to subsequent use of the website. We may restrict access to protect the website or address misuse.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

08Questions and permissions

For questions about these terms or permission to use website materials, contact your existing Vertical representative. Please identify the page or material and describe your intended use.